System Support Without effective maintenance even the best equipment will deteriorate, and without rapid response even a minor fault could cause a major problem. PSS's comprehensive service and maintenance services ensure:
a. Vital fire and security systems will work when they are needed
b. Number of faults and duration of down times are minimised
c. High levels of performance are preserved
d. Value for money, by giving equipment longer life.
A single telephone number gives 24-hour, instant access to our Service Team, who can help with all your engineering requirements, whether they are urgent or routine.
They can: a. Arrange a convenient appointment when your next regular inspection visit is due
b. Reschedule an appointment if your plans change
c. Despatch an engineer at any time of the day or night if you need emergency help.
Our advanced management system can track the location and availability of all on-duty service engineers, matching their individual skills and training with the specification of your system, to ensure you receive the expertise you need.
Network of Engineers
One of the keys to our success is the combination of a nationwide resource and localised support through our nework of partners. Every PSS installation is backed by a service network, providing maintenance and emergency repair 24 hours a day, 365 days a year.